Communications

Communications

Navigate to 'Events', then click 'Communications'.



Communications List

  1. View all created communications.
  2. Search for a communication by name or type.
  3. Sort the events by name, type, or modified time using the column headers.

  1. View, edit, or delete each communication by using the action buttons.



Communication Trash

  1. Click the 'Communication Trash' button to view deleted communications.
  2. To recover a deleted communication, click the 'Undelete' arrow button under the actions column.


Create Communication

  1. Click the 'Create Communication' button.
  1. Name: Enter the name of the new communication.
  2. From Name: The name that is displayed to the recipients.
  3. From Email: The email address the communication is sent from.
  4. Subject: The subject line of the email.
  5. Body: The content of the email.
  6. Click the 'Communication Condition' tab.



  7. Trigger: Select the action that will automatically trigger the communication.
    1. Registration Confirmation: Email will automatically be sent to the registrant upon completing registration.
    2. Incomplete Registration: Email will automatically be sent to the registrant upon registration abandonment.
    3. Registration Cancellation: Email will automatically be sent to the registrant upon cancelling their registration.
    4. Thank You For Attending: Email will automatically be sent to the registrant after attending the event.
    5. Sorry We Missed You: Email will automatically be sent to any registrant who did not attend after the event.
    6. Event Reminder: Configure when to automatically send this email.
      1. Period: Select if you want the communication scheduled in the amount of days or weeks.
      2. Period Number: Enter the number of days/weeks (based on 'Period' selection).
      3. Milestone: Select if you want the communication to be sent before or after the event's start or end time.
  8. Click the 'Submit & Exit' button when finished.




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