On the day of the fair, select 'Operate Booths' from the FairStop home page:
The top of the Operate Booths page displays:
Date/time that chat is live (when reps should be available to chat with students)
Overview of the booth activity (booth stats update on five-minute intervals)
Link to lead portal
Link to group video chat
Active Booth Visitors
When students enter a booth, they will appear in the active booth visitors widget
Click on the attendee in 'Active Booth Visitors' to begin a message thread
When a student requests a chat, they will appear under 'New Chat Requests'
When a chat is initiated, attendees will move to 'Ongoing Conversations'
Attendees will remain in 'Active Booth Visitors' as long as they are present in the booth, no matter their chat status
All reps operating the booth can see all active booth visitors
Once a chat has been initiated, the attendee will appear greyed out with hover pop up indicating which rep they are connected with
Shows all existing messages for that particular rep/booth operator
To reopen a 1:1 message, click on the existing conversation
Pro Tip: Best practice is to dedicate 1 or 2 reps to 1:1 messaging.
1:1 Message Features
Click the video camera icon to enable video chat
Click to download the conversation
Add attachments using the paperclip icon at the bottom of the messaging window
On the right side of the 1:1 Messaging window is the attendee info pop up. This is populated with the current attendee information including:
Attributes matched/percentage matched
This window will change when selecting a new attendee to chat with.
Group Video Chat
We suggest as a best practice to have at least one rep in the group video chat. Some students are more comfortable here than in a 1:1 message.
Group Video Chat can be hosted right in FairStop, no need for a third-party platform.
Using the cog icon in the group video chat task bar, open Settings > More > check the boxes for 'Everyone starts muted' & 'Everyone starts hidden' to ensure everyones' privacy.
Click the red phone when finished.
There are multiple features and functionalities for student engagement in the virtual college fair booth. We recommend practicing with a colleague before the live virtual fair.Here is a look at the entire operate booths page:
Here is a short video explaining the college booth:
Before Getting Started: Register for a virtual college fair: How to Register as a College for Virtual Fairs Login to Fairstop: How to Access the Virtual Venue (FairStop) Populate My Media Library. Related Articles: Media Library: Overview From the ...
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