Why Am I Not Getting Emails From GoToCollegeFairs? | GoToCollegeFairs

Why Am I Not Getting Emails From GoToCollegeFairs?

Before Getting Started:

  1. Check the spam/junk folder inside the email account.
  2. Check the email address associated with your order. Related article: Different Emails Required for GTCF MobileScan App
  3. Ensure you are logged into the correct email address.
ALERT: Due to heavy firewall protection at some schools, email users may need to contact school-wide technical support to request that @gotocollegefairs.com is WHITE LISTED with the entire school system.  If the email user is unable to see the emails from @gotocollegefairs.com, even in the junk or spam folder, it is likely that the school firewall has blocked this email upstream from the user email inbox. 

Registered Gmail Account:
Within Gmail, check the “Social/Promotions” inbox, as emails can appear there.

Emails are usually shown under the promotion tab.

Registered Outlook Account:
Within Outlook, emails could be in the extra tab titled “Other”.

Be sure to check the “Junk” folder for missing emails.


Registered Yahoo Account:
Within Yahoo, emails can appear under “Spam” or “Unread.”

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