Different Emails Required for GTCF MobileScan App Order
There are THREE (3) potential emails that can be associated with an access code. These emails are typically used by different people at different points along the product funnel.
Secure Lead Portal Email:
After placing an order for access codes, you will receive and email titled "Complete Your GTCF (Annual or One Day) Use App Code Order." See Related Article: How to Order an Access Code
Upon clicking the link inside the email, you will be taken to the "Scanning Order Details" form shown below.
This is the address entered under “Lead Email”. This email is used to create/log in to the secure lead portal and will receive all the data from scanned barcodes. See Related Article: Secure Lead Portal Overview
End-User Email:
Different end-user emails can be entered when ordering multiple access codes. The access code on the left is sent to this address.
The end-user email is also used when setting up a profile in the app:
- This should be the email of the college rep attending a fair.
- Instant Student Connect emails will be sent from this address and also contain this address for student reply.
- It can be changed at any time from the “Profile” page. Related Article: Setting Up A Profile
IMPORTANT: This email will typically not be used to access student leads.
College Ordering Email:
Some colleges have different departments handling ordering/accounting and admissions. In this case, the email address entered at billing can be different from the email used for the secure lead portal. This email will NOT be able to access lead data. GTCF will use this email address to communicate any billing questions after the order is placed.