Forgot/Lost Your Access Code?

Forgot/Lost Your Access Code?

**Important Attachment Below**

To retrieve your access code in the app, tap 'Can't find your access code?'



You can also access the form by going to gotocollegefairs.com, scrolling down to the footer, and clicking 'Forgot App Code'.



The 'Forgot/Lost Your App Code?' form will open in a new window. Enter the end-user email (app user email) associated with your access code order and tap 'Send My Code'.
If you are unsure of what email to enter, please see the information in this related article: Different Emails Required for GTCF MobileScan App Order



Your access code will now be sent to your email address, see the email displayed below:

 

If you were emailed more than one access code for the same dates, you may have entered the lead email address. To avoid redeeming the wrong access code, please see: Different Emails Required for GTCF MobileScan App Order and try again.
    • Related Articles

    • Release Notes: Scanning App | Version 3.0.2 | September 8, 2022

      New and Improved: Email recovery of forgotten access code, feature located on the 'College Fairs' login screen.   Notes:  This new feature allows users to get forgotten access codes emailed right away. No need to contact our customer service ...
    • Quickstart Guide: Access Code Workflow

      Before Getting Started: Download the GTCF MobileScan app. Related Article: How to Install GTCF MobileScan Download the quick start guide PDF below. Fair Login: Access codes are required to scan with the GTCF MobileScan App UNLESS access is included ...
    • GTCF MobileScan App Support Tips

      'Access code already assigned to another device:' Access codes cannot be used on more than one device. If you are getting the prompt 'Access code already assigned to another device' when you are trying to log in and have not previously activated the ...
    • Logging in to the GTCF MobileScan App

      **The following instructions apply to both Android and iOS** **Important Attachments Below** Before Getting Started: Unsure how to install the app? Related article: How to Install the GTCF MobilesScan There are two ways to access the scanning ...
    • Sample Barcodes: Try the Scanning App!

      **Important Attachments Below** Before Getting Started: Log in to the app: Logging In To The GTCF MobileScan App Select the fair or create a custom fair. After selecting a fair, the app will redirect to the scan page. Scanning the Barcode: Use Scan ...